<Back to 2018 Summit Series

See you next time Detroit!

This full day conference will be interactive, educational, and will demonstrate why technology is part of the solution to providing the best care possible.

Since 2010, the American health care system has been engaged in an effort to examine and fundamentally change the way we deliver, experience, and finance care. There is little doubt at this point that the process of transforming care is a marathon; each mile is a success to celebrate and to inspire us forward.

The theme of GLHC’s 2018 Summit Series, “Maintaining Momentum in Care Transformation”, acknowledges the reality of change and progress that the healthcare community has made. It also focuses us on staying vigilant to how we can continue to make progress toward achieving a fully sustainable and integrated healthcare ecosystem.



September 18, 2018
8:00 am – 4:00 pm


MSU Management Education Center
811 W Square Lake Rd.
Troy, MI 48098


Who should attend:

Health and social service professionals, as well as community leaders, interested in using technology to better coordinate patient care, enhance care delivery, improve staff workflow, and reduce the cost of healthcare across the care continuum.

This event is an opportunity to network with fellow health professionals in the area and to discuss ways that the community can collaborate and leverage GLHC services and expertise.

This event is open to the public and free of charge.



Registration, Networking, Breakast

8:00 am -8:45 am MSU MEC Atrium


Keynote Speaker: Karen DeSalvo

Introduction by Doug Dietzman, GLHC Chief Executive Officer, 8:45 am – 9:00 am, MSU MEC Auditorium

Presentation, 9:00 – 10:00 am, MSU MEC Auditorium


Former National Coordinator for Health Information Technology; Acting Assistant Secretary for Health in the U.S. Department of Health and Human Services

Brief bio: Karen DeSalvo, MD, MPH, MSc is a physician dedicated to improving the health of all people, with a particular focus on vulnerable populations, through patient care, education, policy and administrative roles, research, and public service.  Her commitment to improving the public’s health includes ensuring access to quality, affordable medical care, strengthening the public health infrastructure, and creating public-private partnerships to address the social determinants of health.  She is currently Professor of Medicine and Population Health at the University of Texas at Austin Dell Medical School.

The interactive conversation will be about how to generate health in a digital world and will be moderated by Doug Dietzman, GLHC Chief Executive Officer.



BREAK, 10:00 – 10:15  am


Panel Discussion:

Creating Care Connected Communities by having a Robust Understanding of Patient Care History

10:15 – 11:15 am, MSU MEC Auditorium

Todays patients are mobile, visit multiple healthcare professionals throughout their lifetime, and sometimes have incomplete recall of their medical history.  Healthcare and human service organizations can meet patients where they are at by accessing the Great Lakes Health Connect community health record, called the Virtual Integrated Patient Record (VIPR). VIPR provides patient specific, detailed record of healthcare interactions and medical history from over 200 organizations that contribute information in real time. Real-world examples from panelists will demonstrate the diversity and flexibility of VIPR.


  • Shelley Hickey, Clinical Manager, Lansing Institute of Urology
  • Julie Keller, Project Manager, LPN, Cadillac Family Physicians PC
  • Jeff Chin, Manager of HIE and Interoperability, Michigan Medicine
  • Jeff Chang, Chief Executive Officer, PCE Systems

Your choice …

Visit with Sponsors OR Attend a Breakout Session

11:20 am – 11:50 am


Visit with Sponsors

Thank you to following sponsors that made the 2018 Summit Series possible! By working together we can achieve a fully sustainable and integrated healthcare ecosystem. Sponsors will have booths set up in the atrium. Stop and ask them what they are working on! Check out the full list of sponsors here.


Using the Community Health Record (VIPR) to Coordinate Care
Bryan Bulock and Tracy Webb, GLHC Implementation Consultants

How do you find out what is going on “out there”? The Community Health Record is a vital resource for accessing clinical information on care that occurs “out there” (not in your practice/organization) In this presentation, Bryan Bulock and Tracy Webb will review and demonstrate the application.

Room 106

Referral Application Upgrade: Bridging the gaps in coordination of patient care
Carrie Strom and Katrina Khouri, GLHC Implementation Consultants

The GLHC Referral Application offers healthcare organizations and providers a secure system for sending and receiving referrals throughout Michigan.  In the nearly eight years since first use, minor changes and improvements have been made. In 2018, a major upgrade is being released. The upgrade transforms the tool into a web based application with a modern user interface and intuitive tools that provide transparency throughout the referral process. Learn about the upgrade and about how one Michigan community is using it to transform healthcare and integrate social and medical services.

Room 103

Begin with the end in mind: Health Information Technology as a link to honoring a person’s advance directive
Carol Robinson DNP, MS, BSN, RN, CHPN, Making Choices Michigan, Community Coordinator, and Mary Graham, GLHC Manager of Community Engagement

Healthcare providers and organizations need to know their patients’ wishes for “what matters most” when they can’t speak for themselves.  In this session, Making Choices Michigan will offer best practice and practical resources to support the right (and desired) care at the critical time.


11:45 am – 12:45 pm, Dining Room

Plenary Speaker: Mahshid Abir, MD, MSc

Introduction by George Bosnjak, GLHC VP Sales & Business Develpment, 1:00 – 1:15 pm, MSU MEC Auditorium

Presentation, 1:10 – 2:00 pm, MSU MEC Auditorium


Presentation Title: The System for Opioid Overdose Surveillance (S.O.S.)


Dr. Abir is an emergency physician, health services researcher with a joint appointment at the University of Michigan and the RAND Corporation. As the director of the ACUTE Care Research Unit, Dr. Abir’s research evaluates the continuum of acute care delivery in the United States, including pre-hospital, emergency, inpatient, and ambulatory care, with a focus on addressing policy-related questions pertaining to utilization, quality, efficiency, outcomes, and costs of acute care delivery in these settings. Her portfolio of funded projects includes NIH and foundation grants, and funding from state and federal government.

The System for Opioid Overdose Surveillance (S.O.S.) links data from emergency departments, emergency medical services, and medical examiners which allows for accurate assessment of the number of non-fatal and fatal overdoses. S.O.S. increases the timeliness and quality of overdose reporting so that regional strategies to reduce fatal and non-fatal overdoses can be developed.

Plenary Speaker: Judge Linda Davis

Introduction by George Bosnjak, 2:00 – 2:05 pm, MSU MEC Auditorium

Presentation, 2:05 – 2:45 pm, MSU MEC Auditorium


Presentation Title: A Community Response to the Opioid Crisis


Linda Davis, serves as a 41B District Court Judge in Clinton Township, MI. In addition, Judge Davis chairs the Michigan Prescription Drug and Opioid Abuse Commission, and is President of the non-profit advocacy group, Families Against Narcotics (F.A.N.). In both her professional experience and personal life, Judge Davis has had a front row seat to the devastation that is created by the prescription drug epidemic. Her presentation is a call to action for citizens of all ages to become educated on the causes and solutions available to turn the tide on this urgent public health crisis.

Closing Comments by Doug Dietzman

2:45 – 3:00 pm, MSU MEC Auditorium


Visit with Sponsors

3:00 pm – 3:30 pm, MSU MEC Atrium