HIE Solutions, Made Easy

Local​ Consultants,​ ​Customized​ ​Answers

We utilize technology, but we work with humans. Our team of Implementation Consultants are real people who are here to help healthcare providers and community organizations across Michigan understand and use the Great Lakes Health Connect suite of applications and solutions.

Our HIE Implementation Consultants assist individuals and groups by:
• Presenting applications and explaining functionality
• Exploring and discussing common challenges and workflow issues
• Guiding the implementation process
• Training staff, sharing resources
• Fostering fruitful relationships with decision makers across the care-continuum
• Assisting the community in becoming a care-connected community


Our consultants are local. They understand regional dynamics, healthcare politics, and incentive program policies.

They’re experts on our solutions, so you don’t have to be.





Mary Graham – Northern Michigan

Manager, Community Engagement

(616) 323 – 2959

Alcona, Alger, Alpena, Antrim, Arenac, Baraga, Benzie, Charlevoix, Cheboygan, Crawford, Delta, Dickinson, Emmet, Gogebic, Grand Traverse, Houghton, Iosco, Iron, Kalkaska, Keweenaw, Lake, Leelanau, Luce, Mackinac, Manistee, Marquette, Mason, Menominee, Missaukee, Montmorency, Ogemaw, Ontonagon, Osceola, Oscoda, Otsego, Presque Isle, Roscommon, Schoolcraft,  and Wexford County


Bryan Bulock – Mid-Michigan

Senior Implementation Consultant

(517) 749 – 2637

Branch, Calhoun, Clare, Clinton, Eaton, Gladwin, Gratiot, Hillsdale, Jackson, Ingham, Isabella, Lenawee, Livingston, Midland, Monroe, Shiawassee, and Washtenaw County




Katrina Khouri – Bay Area, Genesee County, and Thumb Region

Implementation Consultant

(810) 252 – 4475

Bay, Genesee, Huron, Lapeer, Saginaw, Sanilac, and Tuscola County




Tracy Webb – Metro Detroit


Oakland, Macomb, St. Clair, Wayne County







Carrie Strom – West Michigan

Implementation Consultant

(616) 588 -4692

Allegan, Barry, Berrien, Cass, Ionia, Kalamazoo, Kent, Mecosta, Montcalm, Muskegon, Newaygo, Oceana, Ottawa, St. Joseph, and Van Buren County