For years GLHC has made minor changes and improvements to the Referral Application.

GLHC is in the process of rolling out a significant upgrade, called the Bridge Referral Application.

There will be major improvements to the user interface, making it easier to organize referrals and message between offices. The upgraded application will no longer store referral data locally, ultimately enhancing the speed and performance of the tool. Future functionalities are already in development for rollout after the upgrade, including an EMR sensor and additional reporting and tracking capabilities.

 


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Referral Administrator Information

In preparation for the upgrade, GLHC has identified Referral Administrators and Technical Contacts at each organization that uses the Referral Application.  Referral Admins are responsible for preparing their organization for the upgrade! This includes coordinating installation, completing the three admin actions, and communicating with users about training and log in credentials. More information to come about how Referral Administrators will be participating in the referral migration process.

Referral Administrator User Guides

Training Recordings

In depth admin training

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Installing the Bridge software

The upgrade will require each organization to download and install the upgraded software. Check out the Installation Guides before starting to install.

When ready to install, download the software that matches your system or machine type. Either save the file or directly install the application. You will need to do this process for each computer/laptop that will be using the tool.

Installation Guides

Installation Links

If you need a different version or have questions about installing the Bridge, please contact GLHC Support at support@gl-hc.org.

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Utility Tools

There are two stages of the transfer of Referrals from the iNexx Command Center Referral Application into the GLHC Bridge Referral Application.

 

Part one – The Archive Utility Tool copies referrals created before 08/14/2017 from your iNexx Command Center Referral Application into the GLHC Bridge Referral Application Archive folder.

Read these instructions prior to beginning the archive process!

 

Part two – The Migration Utility Tool copies referrals created in the last 13 months from your iNexx Command Center Referral Application into the GLHC Bridge Referral Application. The Migration Utility Tool is not currently available.

 

If you have questions about the utility tools, please contact GLHC Support at support@gl-hc.org.

 

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User Training

For years, GLHC has made minor changes and improvements to the Referral Application. We are in the process of rolling out a significant upgrade, called the Bridge Referral Application, to the statewide Referral Network. There will be major improvements to the user interface and enhancements to overall speed and performance of the tool.

Training topics

  • Logging into the Bridge Referral Application
  • Sorting and filtering sent and received referrals
  • Creating and sending referrals
  • Receiving referrals and actions
  • Referral messaging
  • More!

Webinar Training Recordings

Implementation Consultant Training Sessions

If your organization has more than 10 users and multiple locations, an implementation consultant can come to you!

Contact your implementation consultant directly to set up a time!

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Bridge Referral Application User Guides

 

Bridge Referral Administrator User Guides

How-to Videos

 

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