Full description of Summit Series sessions.

Metro Detroit Summit

Keynote Speaker

Patient/Consumer Engagement Through Digital Health

Lygia Ricciardi, Chief Technology Officer, Carium

“Patient Engagement” is a popular phrase these days, but what does it really mean? Through rich data and graphics, Lygeia will show your audience why patient engagement is critical to better health outcomes, the role technology plays, and the major trends that are shaping this exploding field, including gamification, artificial intelligence, and augmented reality.


Track 1: Improving Quality and Value Through Health Information Technology

Attendees will learn about the many different applications of Great Lakes Health Connect solutions and services. Current participants and GLHC representatives will share best practices, creative and innovative uses of technology, and will describe how health information technology is helping their organizations improve quality and the value of healthcare.

HIE Image Sharing – Driving Informed Clinical Decision Making and More Efficient Healthcare Delivery

Gary Larson, BSME, MBA,  EVP & GM, HIE Solutions, eHealth Technologies

Concurrent with the latest release of the Virtual Integrated Patient Record, eHealth Technologies is making a much broader array of image sharing services available to the GLHC user community. Care providers and patients will be able to access the entire history of medical images from any connected facility in the community through VIPR, in full diagnostic quality, all within the context of their everyday workflow. They will be able to view, compare, import and collaborate with radiology, cardiology and other image types – reducing costs while improving the speed and quality of care. Radiologists can count on having all prior images delivered to their PACS at the time of diagnosis. Image-intensive specialists rely on one-click image access to support their practice every day and referring physicians will always have images available at their fingertips in conjunction with results reports.

Innovative Adoption of VIPR in non-Traditional Workflows at Michigan Medicine

Lauren LaBarge, Michigan Medicine

In implementing GLHC’s Virtual Integrated Patient Record (VIPR), leadership in Michigan Medicine’s IT and Administrations areas anticipated that the solution would be adopted and used primarily in very specific clinical support roles (MA, PA, RN).

While that has been demonstrated, additional disciplines have also adopted VIPR, and are using it in ways that were unexpected. Transplant, Rev Cycle, and Billing and Cancer Registry groups (among others) have incorporated VIPR into various workflows. This presentation will explore the different “non-traditional” ways that VIPR adds value to our health systems. Specific use cases and metrics will illustrate these examples.


Track 2: Continuity of Care and Transition Management

Centers for Medicare & Medicaid Services (CMS) defines “transitions of care” as the movement of a patient from one care setting; hospital, ambulatory primary or specialty care practice, long-term care, home health, rehabilitation facility, etc.; to another care setting. Great Lakes Health Connect solutions strengthen connections between post-acute care organizations and inform care providers at every stage.

The Changing Face of Addiction

Barbara Shoup, RN-BC, BAS, MBA, CARN, Director of Clinical Operations, Ascension Health

This presentation covers the evolution of addiction to the current “opiate Crisis”.  It re-defines addition as a disease and clarifies that this is more than just an “opiate” problem.  It also discusses treatment options and encourages a deviation for a “one size fits all” approach.  It also touches on identification of a problem and the need for appropriate referral.  It also introduces a longitudinal approach to the first year of recovery.


Track 3: Population Health and Health Information Exchange

In times of crisis and calm, community health information exchanges, like Great Lakes Health Connect, provide the technical infrastructure and necessary relationships needed to create and sustain access to essential clinical information. Attendees will learn about how healthcare organizations and communities can work together to leverage health information technology to better understand, track, and address the spread of chronic illness and disease.

Leveraging Informatics to Save Lives: EMR, Access and Security in Organ Donation

Bruce Nicely, RN, MSN, CPTP, Chief Clinical Officer, Gift of Life Michigan

More than 3,000 Michiganders and 114,000 Americans await a donated organ to save their lives. Organ Procurement Organizations build relationships with virtually every hospital in their assigned area (e.g., Michigan) to ensure timely, appropriate referrals that preserve the option for donation until possibilities are confirmed and the donor registry status and family position are ascertained. In the electronic age, virtual records can make or break the efficiencies inherently crucial to this process.

Staged for Success: 2019 Participation in the Medicaid Promoting Interoperability Program

Bruce Maki, Regulatory & Incentive Program Analyst, Altarum Institute

After years of delays, 2019 participants in the Medicaid Meaningful Use program, now called the Medicaid Promoting Interoperability Program, must finally transition into the 3rd and final stage of program requirements, Stage 3. This final stage brings to bear significant challenges for clinicians and their teams trying to meet stringent program objectives which have ostensibly outpaced current health IT capabilities. Join Bruce Maki, Regulatory and Incentive Program Analyst for M-CEITA, as he details the significant challenges program participants face this year, reviews eligibility requirements and the significantly enhanced and altered objectives and measures, and shares best practice advice for successful 2019+ attestation. Q &A to follow the presentation.


Keynote Speaker

Participatory Design and the Making of Health

Dr. Joyce Lee, Physician, Designer, and Research Professor of Pediatrics at the University of Michigan

Dr. Lee integrates design into her work as a physician and researcher. Her approach embraces systems design using the framework of learning health systems; participatory design to support a patient-centered model of healthcare research and clinical care delivery; and metadesign to support the integration of the “Maker Movement” in healthcare.

Capital Area Summit

Keynote Speaker

Patient Advocacy Through Art
Regina Holliday, Patient Rights Activist, Artist, Founder of Walking Gallery

Speaker Regina Holliday shares her experience painting murals and artwork that depict the struggles and problems of current patient healthcare policies. She also discusses her advocacy movement “The Walking Gallery,” for which medical providers and advocates wear “patient story” paintings on the backs of business suits. She will also share from her personal experience of caring for her husband, and address the benefits of health information technology and timely data access for patients in improving the quality of healthcare delivery as well as enhanced patient safety.

1. Explain the importance of patient access to the electronic health record.
2. Explain the effect of visual imagery on health literacy as well as formation of health policy.
3. Explain the power of unique patient narratives for supporting a better understanding of care transitions and the power of narrative to affect policy.

Track 1 – Advancing Advance Care Planning

Learn the best practices of implementing Advance Care Planning (ACP) programs in various settings (healthcare and community based). Presentations will help attendees understand recent policy changes, advance directive storage/retrieval mechanisms, and how to promote shared decision making at all stages of ACP. These presentations will enhance healthcare provider’s ability to honor a person’s wishes.

Breakout Session 1 – Create Engaging Programs: Unite with Community Professionals to get Advance Care Planning Message to Public – Hilary Kerr

People do not want to think or talk about their own mortality. Engaging either healthy or chronically ill Americans to plan for future healthcare is a challenge. We encourage participation in individual advance care planning facilitated sessions and small-group interactive workshops but there is often low attendance. For 2019 we have joined together with professionals in other organizations offering innovative community education events. These inter-agency programs have catchy titles and within each program lurks quality advance care planning information. This session will show program examples and tips on how to join forces and create outside-the-box programs for your community.

Hilary Kerr has over twenty years of experience working in professional gerontology focused roles. She currently works as the Advanced Care Planning Specialist at Bronson Healthcare Group. She brings added perspective from her previous experience as a public guardian, nursing home social worker and MMAP (Michigan Medicare/Medicaid Assistance Program) Coordinator. She holds a master’s of science degree in human services with specialization in gerontology. Hilary is one of two individuals to hold a National Master Guardian certification in Michigan and has a geriatric care management certificate. She teaches classes in Issues in Aging and Health Literacy at Western Michigan University.

1. Understand reasons there is confusion and challenges surrounding advance care planning public health education- Americans avoid thinking about their own mortality.
2. Review process of creating engaging inter-agency public health program including specifically targeting under-served populations for health equity
3. Provide examples of four Southwest Michigan collaborative programs. Encourage participants to share ideas and brainstorm titles/themes.

Breakout Session 2 – Christian Perspectives on Advance Care Planning – James (Jim) Kraft, MTh

Advance Care Planning (ACP) is a very personal endevour that encompasses many aspects of an individual. Research shows that an individual’s faith paradigm can greatly affect their decision making and approach to Advance Care Planning. There are a variety of differences within Christian denominations regarding ACP. This session will take a deeper dive in how people of faith view and approach Advance Care Planning. We will look at and discuss various views people of faith have and the barriers they create to effective ACP. Also, we will discuss how to better engage faith leaders and their congregations in this important work.

James Kraft, MTh, Director, Advance Care Planning and Collaborative Services, Henry Ford Health Systems and Executive Director, The Bridge Group
Jim leads and directs the Spiritual Care departments at Henry Ford Health Systems West Bloomfield and Macomb hospitals and as Director of Advance Care Planning is responsible for the development of HFHS Advance Care Planning initiative. Jim has presented at international, national and local conferences. He is a certified Respecting Choices® First and Last Steps trainer, and has trained over 350 individuals as advance care planning facilitators.

He is a contributing member to the Henry Ford Health System Diversity Council and several ethics committees including the National Hospice and Palliative Care Organization (NHPCO) and Chair of national POLST Faith Perspectives committee. Jim has his masters degree in theology from South African Theological Seminary and is currently at work on his Doctor of Philosophy in Theology at South African Theological Seminary with an emphasis on “Christian Perspectives in Advance Care Planning”.

1. Participants will learn the different theological positions held by various Christian denominations that may influence their Advance Care Planning.
2. Participants will learn how to identify and address barriers to Advance Care Planning presented by different faith perspectives.
3. Participants will learn strategies to reach communities of faith with Advance Care Planning.

Breakout Session 2 – Using Interfaith Dialogue Techniques to Frame Serious Illness Conversations – Kyle Kooyers, M.Div.

In order to effectively serve a diverse community with expert end of life (EOL) care, it is important to understand and respect faiths different than our own. More and more, healthcare providers and hospice agencies have shared that they often operate out of an assumed “Christian norm”, or simply don’t know what EOLcare looks like in different faith communities. This session will present a model for interfaith communication that upholds the human dignity of the person and the person’s family when assessing needs for sensitive EOL care.

Kyle Kooyers, M.Div, is the Associate Director for the Kaufman Interfaith Institute of Grand Valley State University. The Kaufman Interfaith Institute is committed to facilitating mutual respect and greater interfaith understanding in west Michigan and beyond through community and campus programming. Kyle is responsible for community-based interfaith engagement and dialogue activities, networking faith and non-faith congregations and organizations, and facilitating the efforts of the West Michigan Interfaith Council and its task forces. Originally from Southwestern Pennsylvania, Kyle has spent several years exploring asset-based community development and organizational capacity building in various contexts, addressing generational poverty and food insecurity as an AmeriCorps/VISTA. He is a 2017 graduate of Calvin Theological Seminary where he completed his Master of Divinity with a concentration in Pastoral Care.

1. Describe effective interfaith dialogue techniques to understand and respect advance care planning goals in diverse populations
2. Analyze the social identity wheel and describe applications to one’s own practice patterns when conducting ACP conversations with persons from diverse religious/cultural backgrounds.

Breakout Session 3 – The Promise of MI-POST – Caroline Dellenbusch, JD and Barbara Smith LBSW, MS, NHA

The presentation will introduce the attendees to the legislation that supports the use of MI-Post in Michigan. The history of the movement to bring about the legislation will be briefly discussed. The legal implications of MI-Post, how it differs from an advance directive will be explained. A discussion of how the MI-Post will impact the transition of persons across settings of care, including EMS, and aid healthcare providers in honoring their choices.

Caroline Dellenbusch, JD is an attorney, licensed to practice in Michigan since 1981, and of counsel with Dellenbusch & Ryan, PLC, with offices in Grand Rapids and Greenville, Michigan. She practices in the areas of elder law, estate planning, guardianship, trust administration, probate and mediation. Mrs. Dellenbusch has lectured on topics relating to her areas of expertise at continuing legal education programs and to the public, including frequent presentations for the Alzheimer’s Association. She is a past chair of the Elder Law and Disability Rights section of the State Bar of Michigan, and is currently a member of the Board of Directors of Network 180 and Making Choices Michigan.

Barbara has worked with many others throughout Michigan to advance the message of honoring health care choices and implementing evidence based methods into communities and healthcare systems to accomplish the goal of making it easier to have conversations about healthcare wishes and end of life care Barbara has over 20 years of experience in healthcare as a social worker, case manager, quality improvement professional and currently director of a newly formed post-acute network.

1. What does the MI POST legislation do, why was it needed? What gap does it fill?
2. How does the legislation affect EMS personnel?
3. Discuss how the MI-Post document can be utilized to communicate and honor end of life wishes.

Track 2 – Improving Quality and Value Through Health Information Technology

Attendees will learn about the many different applications of Great Lakes Health Connect solutions and services. Current participants and GLHC representatives will share best practices, creative and innovative uses of technology, and will describe how health information technology is helping their organizations improve quality and the value of healthcare.

Breakout Session 1

Coming Soon!

Breakout Session 2

Coming Soon!

Breakout Session 3

Coming Soon!

Track 3 – Healthcare Leadership, Policy, and Strategic Planning

These presentations will help attendees both understand and plan for the impact of recent proposed healthcare policies like TEFCA and the Interoperability and Patient Access Proposed Rule. Presentations will be forums for leaders to learn best practices of planning and implementing a comprehensive health information technology strategy will be discussed.

Breakout Session 1

Coming Soon!

Breakout Session 2

Coming Soon!

Breakout Session 3

Coming Soon!

Plenary Speaker

Carla Smith, Former Executive Vice President of HIMSS

Keynote Speaker

Advancing Dignity, Health, and Opportunity
Robert Gordon, Director of the Michigan Department of Health and Human Services

Director Gordon will share his perspective on the public and populations health challenges and opportunities facing the state of Michigan. He will also outline his vision for addressing those issues.

Robert Gordon oversees the largest department in Michigan state government. MDHHS administers Medicaid programs, Children’s Protective Services, food assistance, public health, and many other statewide health and human services initiatives.

Director Gordon has had a distinguished career in public service. Most recently, he served as senior vice president of finance and global strategy for the non-profit College Board. He has also served as the acting assistant secretary in the U.S. Department of Education in the Office of Planning, Evaluation and Policy Development.

Gordon spent four years at the U.S. Office of Management and Budget, including service as acting deputy director. He led design of innovative initiatives in maternal and infant home visiting, early childhood development, and child welfare. He had direct responsibility for overseeing the Administration for Children and Families and Administration on Aging at the Department of Health and Human Services, food and nutrition programs at the Department of Agriculture, and the Social Security Administration.

Director Gordon assumed leadership for MDHHS at a pivotal time for the department. He has inherited ongoing public health issues, including the opioid crisis and concerns over water safety and infrastructure. Policy matters also top his agenda, including the sustainability of the Healthy Michigan Plan and the upcoming launch of pilot programs to test the viability of behavioral health integration and payment reform.

He has deep experience in evidence-based policymaking, tied closely to program funding and quality evaluation. He believes that disparities in income, education, and race are directly connected to health, access to care, and overall quality of life; and is committed to supporting equal opportunity and dignity for ALL Michiganders. Learn more about Director Gordon at www.michigan.gov/mdhhs.

1. Explain the connections between income inequality, education, social determinants of health, and life expectancy.
2. Explore methods of process simplification, technological innovation, and results-based outcomes analysis for driving positive change.
3. Illustrate the vision and principles that MDHSS will employ to strengthen social mobility, enhance health and quality of life, and improve opportunity for all Michiganders.

West Michigan Summit

Coming Soon!